Q. If I choose welded installation, can I be assured that this can be done safely in my facility?
A. RackmedX crews have welded in many facilities where this has been a major concern. These have included clothing manufacturers, paper-bag warehouses, and even NASA where high-tech equipment for the space shuttle is warehoused. Our crews are especially equipped for these facilities. If you are absolutely against welding, we will bolt in the repairs.
Q. How do I get a survey of my facility?
A. Contact our office. We will discuss your needs and determine if a free survey is needed. Generally the survey is available for large facilities anywhere in the U.S. with many damaged locations. If it is cost-effective, we will survey any facility of any size. We can also provide forms you can use to survey your facility to get an estimate of repair and/or component costs.
Q. What information will I receive on the survey?
A. You will receive a document in Excel format that lists location, type of damage, and recommended repair for each location and the exact cost by location. The survey is a good management tool for the facility operator.
Q. What exactly does your price include?
A. Our quoted price for factory-installed repairs is your net cost. Our crews arrive at your facility with all prefabricated components and our equipment on our truck. Price includes color-match paint, anchor bolts, protection, and installation.
A deposit of 1/3 of the total order is required for orders over $5,000 and custom orders that are not in-stock components. Our self/dealer-installed components include color-match paint and all hardware, excluding anchor bolts. You will have shipping costs.
Q. How much time is needed from start to finish?
A. For self-installed components, we ship in 2 weeks. For factory-installed repair, crews can usually repair 250 columns per week. Once our technician performs the survey and we quote the project and receive a PO, we can start repairs in your facility in 3 weeks.